Delivery Information


We deliver as per section 46 of the Electronics communications and transactions Act.2002.


Sky Sound offers convenient method of delivery

Courier: This is a door-to-door service. Once the order reaches the courier, it will be scanned and packaged. From there it will be on its way to the address provided. Details on tracking and timing will be included in your delivery notification e-mail.

PS: We will send you an email (or SMS text if you prefer) to confirm when an order leaves our warehouse. If for any reason your order is not dispatched within the estimated timescale, we will send you an email or SMS text with a revised delivery date.

Goods are delivered during the day, therefore please provide a day time delivery address or please ensure that there will be someone to accept the goods at the designated delivery address.


Shipping & Handling

1. We ship all over the country and beyond. Just buy and enjoy our service, we ship to your door.

2. Total Delivery Times is Processing Time + Shipping time, tracking number will be provided. Shipping fees at a Flat Rate of R150. We charge very low shipping fees for our customers to save you money.

3. We offer Shipping Insurance to protect your package against any lost or damaged shipments. Any missing issues reported, we will help to resolve your problems immediately. You can be rest assured that your items are insured in all cases including theft, fire, or damage. Our trusted and dedicated delivery company will notify us immediately if this happens and we will call you as soon as possible.

4. For Flat Rate Shipping, we ship your package by Courier services which takes about 12-24 hours after order and payment confirmation.

5. Track Your Order: Once an order has shipped out, we will send you a Shipping Confirmation Email that includes your Tracking Number. To check the delivery status of your package, please visit "Tracking Order" page on our website using the tracking number provided in the Shipping Confirmation Email. This function allows you to track your Order till it gets to your door.


DELIVERY OUTSIDE OF SOUTH AFRICA 

We cover most of the African Continent. Normally delivery to the borders of Botswana, Namibia, Swaziland, Lesotho, Zimbabwe and Mozambique is not a problem for us. 


We deliver from Monday to Friday during our business hours, excluding public holidays. If you require an emergency delivery please contact us at 0781344231 or send email to: contact@skysound.co.za  and we will do our very best to accommodate you.